At Arion, we want you to be fully satisfied with your purchase. If for any reason your order isn’t the right fit or doesn’t meet your expectations, we’re here to help. You can return or exchange any unworn, unwashed items within 30 days of delivery.

Return & Exchange Guidelines:

• Items must be returned in their original condition, unworn and unwashed, with all tags attached.

• Returns are accepted for a full refund or exchange within 30 days of delivery.

• Please note that shipping charges for returns are the responsibility of the customer unless the return is due to a defect or mistake on our part.

• Exchanges are processed upon receiving the returned item, and we will cover the cost of shipping the new item to you.

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To initiate a return or exchange, please contact our customer service team with your order number and the reason for the return. We will provide you with further instructions and a return address.

 

1. Credit/Debit Cards
Typical Timeframe: 5–10 business days.
Reason: Banks process refunds at different speeds, but most fall within this range.

2. PayPal or Other Payment Platforms
Typical Timeframe: Instant to 3–5 business days.
Reason: PayPal often processes refunds quickly, but the funds may take a few days to appear in the customer’s bank account if linked.

3. Bank Transfers
Typical Timeframe: 3–7 business days.
Reason: Bank processing times vary by institution and country.

4. Store Credit
Typical Timeframe: Instant.
Reason: If offering store credit instead of a direct refund, customers receive it immediately in their account.